How does the charter flight booking process work? How is the price of the flight formed? Questions regarding Check-in, luggage, pets etc?
The world of charter flights may be quite foreign to many, and not many charter airlines may necessarily open all things on their websites, which is why many things can be suspected and pondered due to lack of information. Charter flights are in many cases a more sensible option than commercial scheduled flights, due to time savings and the fact that smaller jets can operate to smaller airports allowing you to get closer to your destination and, for example, during the Korona virus, you can travel with your own crew without the risk of exposure. Below we have summarized the answers to the most frequently asked questions – now is a good opportunity to improve and increase your own charter flight knowledge! If you do not find the answer you are looking for, please contact us and we will be happy to answer any questions you may have.
Booking a charter flight
How does the booking process work?
After contacting and submitting a request for quotation, LuxSkies professionals will send you quotes on the options that best suit your needs. Each offer includes a clear and transparent breakdown of aircraft types, airports and the reasons for their selection. You are free to explore the options. Once selected, the aircraft will be booked and flight details will be sent to you. You will receive information on everything you need at once, including instructions on how to arrive at the terminal and a list of items allowed on flights. The LuxSkies professional, appointed for you personally, is the primary point of contact for any questions and is almost always available even after submitting a request for quotation. Of course, the meeting can also be arranged at the terminal before boarding the plane.
How early must a charter flight be booked?
You can book a charter flight at any time – we have arranged dozens of flights for our customers with only a few hours notice to destinations both in Finland and abroad. However, we recommend that you contact us as soon as possible if you need a flight so that we can offer the options that best suit your needs. The earlier you book a flight, the more different types of aircraft are available, for example.
How do I choose the right aircraft type?
In principle, the customer does not have to choose the type of aircraft, but if you wish, you can of course tell us what kind of aircraft you would like to fly. Through us you can access e.g. propeller turbine engines, small and large business jets, and high-end luxury seats. So you don’t need any knowledge of charter flights or private planes when booking a charter flight – our professionals will make the choice of the aircraft type for you when competing for flights, or advise you on the choice if necessary if you are interested in certain types of aircraft.
How is the price of a charter flight determined?
The price of a charter flight is mainly determined by the effect of flight time, hourly price of the aircraft, airport charges and the location of the aircraft. The location of the plane affects the price, as it is naturally more expensive to fly an empty plane to pick up passengers instead of having a suitable plane already available at the nearest airport. Prices are only indicative and for aircraft with more than 40 seats, the price can vary greatly due to, for example, the location of the aircraft and the flight times. By submitting a free call for quotations, with effective bidding, you will quickly receive bids on the best options without any commitment. Our prices are always fixed and transparent – you avoid hidden costs and surprises.
How do I pay for a charter flight or package I choose for LuxSkies?
Payment has been made easy with LuxSkies – there are several different options for making a payment. You can pay for the service by invoice, Paypal or Discovery Network payment service, or card payment. You can pay with a Visa, Mastercard or American Express card easily and quickly. You can get the necessary additional information from our professionals when booking a flight.
Where do LuxSkies flights fly?
LuxSkies operates worldwide on all continents – so you always get the domestic, high-quality customer service you need for a charter flight anywhere in the world. For years, we have flown flights in Europe, the United States and the rest of the world without a single canceled flight. When arranging private flights outside Finland, we always do so in cooperation with local flight operators, whose know how and experience always keep the flights on schedule, the service is first-class and the customer’s costs can be minimized.
Before and during the flight
Can you also arrange ground transportation?
Can you also arrange ground transportation? Yes, LuxSkies always arranges comprehensive transport solutions according to your wishes. Thus, upon request, you will receive taxi or bus transfers in the country of departure from the assembly point to the airport and after the charter flight from the airport to the actual destination. If necessary, we will also arrange VIP car transfers directly to the door of the aircraft when the airport allows it.
What if I arrive on the field late?
The plane will never leave without you, so if you’re late on schedule, you don’t have to worry. However, we ask that you notify us as soon as possible if it appears that you or your team will arrive on the field later than expected. In this way, we can prepare for the delay and report it, for example, to the airport to which we will land at the destination.
How is check-in handled on a private flight?
One of the benefits of a charter flight is that check-in is also smooth. Most charter flights are flown from business terminals where security checks and check-ins are handled at a fast pace – so you don’t have to waste your time waiting on the ground. At best, you can only arrive at the airport a quarter of a day before departure, and in some cases direct transportation to a private jet will also be possible. Flexible, right?
Can I influence flight catering?
Yes, all the food and drink served on the flight can be tailored to the needs of you and your group. Whether it’s your favorite wine or carefully designed menus for special diets, on-flight meals will be arranged according to your wishes. Wishes related to catering should be announced well in advance of the flight, but special wishes can be fulfilled even at short notice. Among other things, LuxSkies has ordered cigars from Cuba with a 48-hour notice period for a flight departing from Finland!
Can I smoke in private machines?
Smoking on a charter flight is legal, but the possibility of smoking on the plane is always considered on a case-by-case basis. The permissibility of smoking depends on the operator used on the flight and the regulations for the aircraft itself. For more information, contact us by email or phone.
Can I take my pet on a charter flight?
Of course! Pet vaccinations and documentaries must, of course, be in order, but otherwise pets can be transported comfortably in the cabin, where even a pet’s journey is easy and stress-free. If you do not get your pet on the flight, we will also arrange for a pet courier to accompany your best friend to the destination. You can read more about traveling with pets on our blog.
How much luggage can I bring on a flight?
The maximum amount of baggage is affected by the size of the selected aircraft and the number of passengers departing on the trip. You will always be informed about baggage restrictions well in advance of the flight, and already when selecting an aircraft, we will review your needs regarding the amount of baggage. Baggage can be transported considerably more on a charter flight than scheduled flights in general, and special luggage, such as golf clubs or ski skis, can also be transported with ease.
Is it possible to take accessibility into account on a charter flight?
A charter flight with a private jet is an excellent way to carry passengers with reduced mobility. You can travel without worries – private planes are used for ambulance flights, so the crew usually has a lot of experience with the needs of customers with reduced mobility. Your special needs will also be taken into account during the booking phase of the flight to ensure that the aircraft to be booked is just right for your needs. Therefore, when booking a flight, please indicate if there are passengers with reduced mobility among the passengers.
Is it possible to take special medical needs into account on the flight?
Yes, it is possible to take into account special medical needs on a private flight and all the medication needed during the flight can be carried out without any problems, as private aircraft are widely used for ambulance flights, for example. However, it is important that you tell us about your special medical needs well in advance of your flight after consulting your doctor first.
Is there a toilet and / or shower on the plane?
All our charter aircraft have a toilet. The shower is available on a case-by-case basis when traveling on large business aircraft with 12 to 19 passenger seats. We compete for charter flights from our comprehensive network of contacts, which makes a wide range of private aircraft with different equipment and features available. If you or your team have special requests regarding aircraft equipment or additional flight services, please let us know at the booking stage so that we can ensure a private aircraft that best suits your needs.
How is it possible to take children into account on flights?
On a private flight, children will be provided with their own meals, suitable entertainment and age-appropriate car seats. A charter flight is definitely the most comfortable and easiest way to travel as a family with children, when the transition from the terminal to the plane is fast and there is comfortable space on the plane for walking, playing and resting. The trip also usually holds a lot more luggage than traditional scheduled flights.
Is there a WiFi connection on flights?
Our selection includes several business aircraft equipped with WiFi capability. A lot of business flights are flown through Private Skies, during which passengers hold important meetings or work on their computers throughout the flight, so that a network connection can be one of the most important features of a successful flight for our customers. When booking a charter flight, we always go through your wishes about the equipment of the aircraft in detail. In this way, we ensure that the private plane used on your flight meets your needs, for example in terms of WiFi connection.
Aircraft used for charter flights
Does PrivateFly own the private machines it uses?
LuxSkies is a charter flight broker and always arranges charter flights in cooperation with local flight operators, enabling flights to be arranged quickly and cost-effectively anywhere in the world. LuxSkies’ cooperation network extends around the world and consists of the best long-haul aviation operators and air carriers. So through us you can access a large selection of different planes and helicopters.
Are private machines faster than routers?
The flight speed of private planes always depends on the type of aircraft in question – we have a wide range of private planes and helicopters of different sizes, and when booking you can choose from a number of different options the charter flight that suits your needs. However, the greatest time savings in charter flights are due to fast and optimal flight routes and minimal time spent at the airport. Private flights are most often flown from business terminals, where check-in, security checks and luggage delivery take place at a fast pace.
Route tickets and combinations of route tickets and charter flights
Can route tickets also be competed for through LuxSkies?
If a charter flight does not prove to be the most optimal transport solution for you, we at LuxSkies also compete for free route tickets. So you get an offer for both charter flights and scheduled tickets with one contact. Please leave a request for quotation on our website and we will contact you immediately.
What is included in the price of route tickets?
When you compete for tickets from LuxSkies, you can easily book tickets for a large group, and best of all, the price of the tickets includes charter service and excellent cancellation conditions. Charter flight service means that you can enjoy top-class service even on a scheduled flight. This includes 24-hour flight tracking, flight instructions sent to each passenger, concierge service and excellent cancellation policy. Cancellation policies vary by airline, but when booking through LuxSkies, the cancellation policy is always better than when booking on your own. For large groups, the group also has its own check-in desk and a LuxSkies representative at the airport, who ensures that everything goes according to plan and your group can get on the plane quickly, easily and effortlessly. If necessary, access to the airport lounge can also be arranged for your group.
How can a scheduled flight and a charter flight be combined?
Combining scheduled and charter flights offers a cost-effective alternative, for example, when traveling between intercontinental flights and when flying to hard-to-reach destinations. When the destination is a hard-to-reach destination, part of the trip can be flown on a scheduled flight, and an easy and quick change will take you to a wing of the charter flight to which scheduled flights are not available. This saves significant time, but costs remain moderate. The use of scheduled flights also makes sense on long intercontinental routes. The sales team of one of our corporate customers first flew on a scheduled flight to the United States, where a business jet was used for travel between states and cities. Thanks to this arrangement, our client team handled a large number of client meetings in just a few days, saving time and money as well as election well-being at work.